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Support & FAQ

Q: How do I unlock characters?
Do I have to watch an ad, or are there In-App Purchases?

A: Characters can sometimes be found in tombs while playing Adventure Mode. You can also be rewarded with a new character after watching an ad. All characters can be unlocked within the game.

Q: How do I unlock more Heart Containers?

A: Heart Containers can sometimes be found in tombs while playing Adventure Mode. These carry over to Endless Mode as well, helping survive longer.

Q: What are coins for?
Can I buy characters or other in-game items?

A: Coins and coin pouches are purely meant for boosting your score within each mode to gain rank on the leaderboards.

Q: Are there other control schemes?

A: We have a few different Tap Styles that suit various types of gameplay.

Face forward, then move forward.
Face and move forward.
Move the direction you're facing.
Attack the nearest enemy.
Move towards the screen edge you tapped.
Use the on-screen D-pad. (right)
Use the on-screen D-pad. (left)

Q: Sometimes my tapping or swiping isn't accurate and the character will move in the opposite direction. How do I fix this?

A: On older devices you might need to lower the Graphics settings or adjust the Swipe Sensitivity.

Q: Sometimes the game stutters or lags, how do I fix this?

A: Try lowering the Graphics setting.

Q: I can't share screenshots or GIFs in Android 6.0 Marshmallow, how do I fix this?

A: You need to allow the "Storage" permission in App Permissions for Skeletomb. You can do this by going to your Android Settings / Apps / Skeletomb / Permissions.

Q: How do I get in touch? I have a problem or suggestion.

A: Contact us by Email or Twitter.
Email: Support
Twitter: @SkeletombGame